Shipping Policy
Shipping Policy
Sauveur India delivers products across India.
At Sauveur India, we aim to deliver your products quickly and safely. This Shipping Policy outlines how orders are processed, shipped, and delivered to customers across India.
Order Processing
All orders placed on our website are processed after successful payment confirmation. Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed and dispatched, you will receive a shipping confirmation message or email along with tracking details so you can monitor the delivery status of your package.
Delivery Time
Delivery timelines depend on your location and the courier partner servicing your area. Generally, orders are delivered within 5-7 business days after dispatch. However, delivery times may vary for remote or rural locations.
While we make every effort to ensure timely delivery, actual delivery timelines may depend on courier service availability and local logistics conditions.
Shipping Charges
Shipping charges, if applicable, will be displayed clearly during the checkout process before completing your order. In certain cases, Sauveur India may offer free shipping promotions, which will be mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. This tracking number allows you to track your shipment directly through the courier partner’s website.
Delivery Address
Customers are responsible for providing accurate and complete shipping details at the time of placing the order. Sauveur India will not be responsible for delivery issues caused by incorrect or incomplete address information.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control such as:
Weather conditions
Natural disasters
Courier service disruptions
Government restrictions
High order volumes during sale periods
In such cases, we appreciate your patience and understanding.
Failed Delivery Attempts
If the courier partner is unable to deliver the package due to multiple failed delivery attempts or incorrect address details, the order may be returned to us. In such situations, re-shipping charges may apply.
Contact Us
If you have any questions regarding shipping, order status, or delivery concerns, you can contact our customer support team through the contact details provided on our website.